Shipping policy
Last updated: October 3, 2026
TheBlackest Co. is owned and operated by Market Fresh Tees, Inc. Questions? Email contact@theblackestco.com with your order number.
1. Where we ship
We ship to addresses in the United States only. We do not ship internationally at this time.
2. How long it takes
Every item is printed to order, just for you. Delivery time has two parts:
- Printing: 2-5 business days after you order.
- Shipping: 3-5 business days after your order ships.
Most orders arrive within 5-10 business days of ordering. Business days are Monday to Friday, not counting holidays.
All times are estimates, not guarantees. Holidays, peak seasons, weather, and carrier delays can add time. Youβll get a tracking email once your order ships. If you havenβt received one after the printing window, email us with your order number and weβll look into it.
Orders with more than one item may ship in separate packages from different print facilities. Some items, like gift wrap and home goods, are printed by a different production partner and may have different timelines and shipping costs. Your checkout shows the shipping options and cost for your exact order before you pay.
3. What it costs
- Shipping is calculated by package weight and shown at checkout before you pay. Rates can change, including seasonal carrier surcharges during holidays and peak periods.
- Our base free standard shipping offer begins at $79 USD for qualifying U.S. orders. Final shipping rates, available options, and free-shipping eligibility are confirmed at checkout.
- We don't mark up shipping - at all. The shipping fee covers what the carrier charges.
4. Tracking
You'll get a tracking link by email when your order ships. Tracking is not available before then. For the most current status, check the carrier's website using your tracking number.
5. Changes and cancellations
Orders go to print quickly. If you need to change your size, color, design or address, or cancel, contact us right away. If your order hasn't printed yet, we can usually fix it. Once an item has printed, we can't change or cancel it.
6. Your shipping address
Please double-check your address before you place your order, including apartment, unit and suite numbers. We ship to the address you enter at checkout.
If a package is returned to us because of an incorrect or incomplete address, or because it wasn't picked up, we can reship it once you confirm the correct address. Reshipping is at your cost.
7. Damaged, misprinted or wrong items
We stand behind our work. If your order arrives misprinted, damaged or wrong, we'll replace it free. Contact us within 30 days of delivery with your order number, and we'll tell you exactly what we need to get it fixed fast. See our Refund Policy for full details.
8. Lost packages
If your tracking hasn't updated in 5 business days, or your package is well past its estimated delivery date, contact us with your order number. We'll work with the carrier, and if the carrier confirms the package is lost in transit, we'll replace your order at no cost.
9. Marked "Delivered" but not received
Once the carrier marks a package as delivered to the address you provided, responsibility for the package passes to you. We can't control what happens after delivery, but here's what to do:
- Look around. Most missing packages turn up within a day or two: with a neighbor, in another mailbox, at a front desk or mailroom, or somewhere unexpected near your door.
- Contact the carrier. Carriers record the location of every delivery scan. For USPS, go to your local post office and ask for a service request (not a claim) and the GPS location of the delivery scan. For UPS, FedEx or DHL, call the carrier with your tracking number.
- Get it in writing. If the carrier confirms the package was misdelivered or lost, ask for written confirmation. If you believe it was stolen, file a police report.
- Send it to us. Email the carrier's written confirmation or the police report number with your order number. With that documentation, we can typically replace your order at no cost.
Without written confirmation from the carrier or a police report, we can't offer a free replacement for a package marked delivered. Filing a false police report or claim is illegal.
10. Disputes and chargebacks
Please contact us before filing a dispute with your bank or card company. Most problems can be fixed quickly by email. We keep records of every order, shipment, delivery scan and message, and we provide them to the payment processor in any dispute.
11. Contact
Email contact@theblackestco.com with your order number. We'll do our best to help.